Tag Archives | observation

7 Types Of Effective Communication And Why You Need To Know Them

It’s not enough to know  whom you are talking to, communicate, influence, and in the case of our children perhaps teach. If you want to be effective in your communication, you need to understand the best way to reach them. This has been proven time and time again.

This is the key to success, better relationships, and higher productivity at work. In fact, this strategy has been shown to lower stress by minimizing conflict and encourage camaraderie and teamwork, whether personal or professional.


Roosevelt and Churchill in conversation (Zorba the Geek) / CC BY-SA 2.0

It doesn’t matter whether it’s a customer, client, child, spouse, co-worker, or members of a board or committee. You must connect in the manner that resonates with them. It sounds difficult, but it really isn’t once you start practicing it.

Types of communication:

Informing – Some people just want the facts laid out for them. They pay attention to facts and figures, studies and other concrete data.

Analyzing – These people don’t want specific facts, but rather a summary. You need to offer an analysis and boil down the information or request in a meaningful matter.

Persuasive – This type of person wants to know what’s in it for them. Why should they agree to act in a certain way or perform a specific action? They must be convinced. Present your argument.

Mediating – Compromise, compromise. With these people, you have to be willing to give a little. They need to feel heard and respected. Find the common ground and find the solution that satisfies you both.

Emotional – This kind of communication is all about feelings. Knowing what is important and what touches these people is the key. Appeal to their emotions and connect on a compassionate and understanding level.

Entertaining – Wit, humor and levity influences these people. Serious facts are useless, be interesting and lighthearted when possible.

Inspiring – Offer motivation, inspiration, and big picture results. These people need to feel as though they are making a difference, some kind of impact.

The way to practice communication that is more effective requires that you improve your observation and listening skills. Pay attention to the people around you and be more interested in general. We could all use a little more of that.

What type of communicator are you? It helps to understand that too.

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Great Leadership is the Key to Success in Business and Life

leadershipIn the wake of completing my transition from part employee-part business owner to full-time consultant and small business owner I have been giving some thought to what makes a good leader.

Leadership is the key to success, both in the office and in the home.

What lessons have I learned that will help me as I move forward building my company and my future?

I didn’t have to look any further than my last and certainly best employer…ever. Messenger Associates, Inc., led by their unbeatable leadership team understand how to lead by example, get the most out of their team and deliver the best value for their clients.

So what did I learn?

Professionalism is paramount – Intelligence is a given, competence a matter of course, but tact, manners and consideration go a long way in developing relationships and building a reputation.

Receptivity is a must – An open door policy to the extreme. Every idea is valuable, every opinion is worthy, and discussion and dissention are to be encouraged. The best ideas do not always come from the top; they are thrown out, tossed around, picked apart and built as a team into something better, something more.

Positivity sets the tone – A positive attitude is not the same as burying your head in the sand. It simply means that you look for the best possible outcome while planning for potential obstacles. If you expect the best from people and encourage them to give it, you will most often find yourself surrounded by the best and brightest.

Relationships matter – A company is about more than the work that gets done every day. A company is about people. It’s caring about the lives of the people you work with. It’s affecting the lives and businesses of your clients and customers. It’s your relationship with the community that surrounds you.

Great leadership is about understanding that people, relationships and business go hand in hand. If you place your focus only on one, you will inevitably damage the other two. But if you can find that combination of all three that is most powerful, you will have discovered the secret.

“The whole is greater than the sum of its parts.” - Aristotle

If you can learn to adopt this philosophy, then you will have stepped into a place of greater understanding and greater effectiveness.

 Great leadership cannot be taught; it must be observed.

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Are You Purposely Avoiding Clarity?

Your vision will become clear only when you look into your heart. Who looks outside, dreams. Who looks inside, awakens. ~Carl Jung

Why would want to avoid getting clear about what we want and where are going?Getting clear

Because we instinctively know that when we get clear we will have to take action on that new understanding and possibly make changes in our lives. We have become so accustomed to doing what is expected of us, what is routine, that we don’t stop to consider what we want or need.

We so easily follow along with the mandates of others, especially those in positions of authority. We don’t want to take the time to think for ourselves. That takes too much effort. It’s easier to go along with the flow than to recognize that something needs to change, something could be different.

In spite of our reluctance something inside each of us continues to drive us toward growth and progress. Something in us reaches for clarity, yet wrestles with what comes next.

Will we be moved to take action? To make a decision?

And what about those decisions that we have already made? If we remain confused and unclear then we won’t have to adhere to any standards. We won’t have to do anything, think anything or change anything.

That’s certainly a safe place to be …but is it the life we want for ourselves?

Get clear! What do you want? What do you need? What are you trying to do?

 

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Don’t Give Up on Your Dreams

If we have not achieved our early dreams, we must either find new ones or see what we can salvage from the old. If we have accomplished what we set out to do in our youth, we need not weep like Alexander the Great that we have no more worlds to conquer. There is clearly much left to be done, and whatever else we are going to do, we had better get on with it. – Rosalynn Carter

Take a look at your dreams and accomplishments. Do you need to revise and adjust based on where you are in life and the experiences you’ve had? This doesn’t mean give up, just regroup. And as Rosalynn so clearly says, “we had better get on with it.”

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You Never Know What You Might See if Your Eyes are Open

Balloon soaring

Image by RoyaleScuderi via Flickr

The most important lessons often come when you least expect them.

This past weekend I awoke very early on a Sunday morning for absolutely no reason at all…maybe. One can argue that there is a reason for everything if you look hard enough. The spring is still chilly in central NY where I live, but since for once it wasn’t raining so I decided to brave the front porch with my coffee. And I am so glad I did!

Shortly after I settled in to talk with my husband (who is an annoyingly chipper early riser by nature,) I spotted a brightly colored hot air balloon in the distance. It seemed to be floating over my little city, not in a hurry, just gently making its way north. I looked for a moment, and then turned back to my conversation.

When I looked up a few moments later it was almost directly over my house. At which point I sprinted for my camera, breathlessly returning in the nick of time to capture the magnificent sight. The occupants of the balloon waved as I frantically snapped photos, most likely marveling at the crazy woman with the camera. And then quickly it was over and the balloon glided away.

What is my point you ask. Well, I honestly do have one. Really.

If I hadn’t taken the opportunity to go outside and savor the early morning, I would have missed this moment. If we hadn’t looked up at that precise time, we would have missed this moment. If the winds hadn’t shifted to change the course of the balloon it would have remained nothing more than a dot on the horizon …and I would have missed this moment.

The lesson?

Keep your eyes open and be aware of what is going on around you. We often have our heads down and get so caught up in what we are doing that we miss opportunities that slip right by without our notice.

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Have You Discovered Your Passion?

Some people ask. “What if I haven’t found my true passion?”

It’s dangerous to think in terms of “passion” and “purpose” because they sound like such huge overwhelming ideas. If you think love needs to look like “Romeo and Juliet”, you’ll overlook a great relationship that grows slowly. If you think you haven’t found your passion yet, you’re probably expecting it to be overwhelming.

If you find yourself glued to Photoshop, playing around for hours, dive in deeper. Maybe that’s your new calling. If you keep thinking about putting on a conference or being a Hollywood screenwriter and you find the idea terrifies but intrigues you, it’s probably a worthy endeavor for you. You grow (and thrive!) by doing what excites you and what scares you every day, not by trying to find your passion.

Instead, just notice what excites you and what scares you on a small moment-to-moment level.

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Are You Living Consciously?

What we are today comes from our thoughts of yesterday, and our present thoughts build our life of tomorrow: Our life is the creation of our mind.– Buddha

Do we live our days to the fullest? Or are we to caught up in the ‘daily grind’ of just getting by and forget to appreciate the blessings that we have been given. Do we pay attention to our words and actions; and the effects they have on the people around us and the world in general?

When you start to live consciously, you expand on all levels: your mind, body, and emotions. You will become aware of things that were previously unseen, unknown, unrecognized or unappreciated. Your actions will become mindful as you learn to understand how your behavior affects the physical, the immaterial and the emotional state of yourself and those you interact with. By Living Consciously you will soon be able to see the truth more clearly, and learn how to take complete responsibility for the choices you make — enabling you to reach your full potential and live a life of wonder and marvelous adventure.

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Are You Ready for Change?

“It’s not that some people have willpower and some don’t. It’s that some people are ready to change and others are not.” ―James Gordon

Are you ready to make changes in your life? To move to a  more fulfilling, productive and purposeful type of existence?

Don’t be ashamed to answer no! This may not be the right time in your life. You may not be ready to examine what you have been doing. You may not have a burning desire to accomplish something more than you have so far. You may not feel that it’s important to know where you’re going in life or sort out the meaning and purpose behind your life and work.

That’s OK. Really. Just briefly consider that clinging to your old habits and attitudes may be costing you more than you think. It can be physically and mentally freeing to let it all go and try something different.

Consider a career shift if you don’t feel fulfilled.

Examine your family roles and dynamic.

Analyze your routines and habits – both personal and professional.

Evaluate the health of your relationships.

Assess or re-assess your goals and priorities.

Look at your health patterns.

Move toward a mindset of generosity, kindness, forgiveness and gratitude.

You may find many areas where it’s time for a change. What would you like to do about it? Change is inevitable. Why not make it a considered change rather than a forced one?

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Are You a Right Brain or Left Brain?

Stick figure with eyes and smile
Image via Wikipedia

I find the concept of right-brain/left-brain is fascinating. Does how our brains are wired really affect how we live, what we do, our personalities and the type of success we achieve? There’s a really good article on About.com about the basic differences between right and left brain people and a really fun quiz at Similarminds.com.

This is such a fun topic. Play around with this and figure out what type of brain you are! In the interest of full disclosure – I am almost totally left-brained, which is why I am super-organized and balance my checkbook every week; and also why I am hard pressed to draw a recognizable stick figure.

But the good news is;

  1. We can encourage the other side of our brain bu engaging in different types of activities.
  2. No matter what type of “brain” you have, you can learn to be more productive, organized, successful and fulfilled. It just looks differently.

Keep this in mind when developing strategies, choosing methods and such. Do not try to follow a very rigid and detailed plan if your mind values flexibility and fluidity. Take bits and pieces and find what works for you, not the guy down the hall.

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Contemplation is Priceless

Paris - Musée Rodin: The Thinker

Image by wallyg via Flickr

Do you ever take time to just sit and think? If you are like most people the answer is no. Thinking seems lazy and unproductive; a waste of time.  In reality, time to think, dream, plan and contemplate can be one of the most valuable uses of our time. How will we make friends with our inner selves otherwise? How will we conjure plans to change the world? How will we get that inspiration that takes our success to the next level? How will we discover the true gifts of life unless we take the time to turn them over in our minds and fully absorb them?

This weekend set aside some time to just think and see where it takes you. You may be pleasantly surprised to find that it the time well spent.

Never be afraid to sit awhile and think. – Lorraine Hansberry

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